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Customer Service Coordinator, Shrewsbury
Client:
Location:
Shrewsbury, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Customer Services Coordinator
Wakefield, Yorkshire, WF2 7UA
Competitive salary + attractive benefits
At Miller Homes, we are building homes in a way that allows us to create better places for people to belong, better homes for customers, and better places for communities to thrive, while also fostering a better working environment for our employees. We aim to create places where people and the planet prosper.
We are seeking a Customer Services Coordinator to join our Customer Services team in Yorkshire. The role involves supporting the department with key administrative duties and coordinating activities.
Responsibilities:
* Ensure accurate and timely data entry into the customer service system.
* Issue Miller documentation as needed to assist homeowners in understanding their new home.
* Handle all incoming communications professionally and efficiently, recording interactions promptly.
* Maintain professionalism, courtesy, and dignity when dealing with customers, colleagues, and subcontractors, upholding the company's core values, even under pressure.
Requirements:
* Experience in customer service, preferably within housebuilding, property, or construction sectors.
* Ability to produce concise and accurate reports.
* Excellent verbal and written communication skills.
* Proficiency in Word and Excel, with strong administrative skills.
What We Offer:
* Competitive salary
* 26 days annual leave plus public holidays and your birthday off
* Opportunity to earn a 10% bonus
* Company contributes 6.5% to your pension, among other benefits
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