Workplace Health Business Support Supervisor
The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.
Job title: Workplace Health Business Support Supervisor
Role type: Police Staff
Contract type: Permanent
Assignment type: Standard Contract
Department: Joint People Directorate
Location: Capel St Mary Police Station (NonUniform Suffolk), Norfolk Constabulary OCC (NonUniform Norfolk)
Recruitment criteria: The recruitment criteria for all posts are subject to workplace adjustments in line with the Constabularies' policies and duties under the Equality Act 2010. Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.
Recruitment and Selection Policy: Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
Modern Workplace Business Category: 2: Hybrid
Category 1: On Premises – roles/functions are based on premises
Category 2: Hybrid – elements of the role require regular presence on premises
Category 3: Hybrid (Homeworker) – core function can be delivered all/predominately from home, but attendance of premises required for specific purposes
Category 4: Contracted Homeworker – circumstances for someone being a contracted homeworker will be by exception
Grade / Rank Band: E
Salary range: £35,772 – £40,383
Note: if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
Are you an organised, motivated and people‑focused leader looking to make a meaningful difference in the wellbeing of our workforce?
We are seeking a Workplace Health Business Support Supervisor to join our dedicated Workplace Health team, supporting the delivery of high‑quality occupational health, safety and trauma services across Norfolk and Suffolk Constabularies.
About the Role:
This is a key supervisory position responsible for overseeing the administrative and business support functions within Workplace Health. You will ensure the smooth operation of our service by coordinating staff, systems and workflows while also supporting quality improvement and compliance with Occupational Health standards.
Working closely with clinical and non‑clinical colleagues, you will play a vital role in enhancing the health, wellbeing and safety of our workforce. The role also includes acting as senior system administrator for our occupational health software, supporting business continuity planning, and contributing to strategic reporting and service improvement initiatives.
Key Responsibilities
* Supervise, motivate and develop Workplace Health Administrators
* Coordinate workloads, monitor performance and provide regular feedback
* Support the effective delivery of occupational health and trauma services
* Develop, audit and monitor clinical and business processes
* Lead on Workplace Health system administration and KPI reporting
* Maintain equipment audits and assist with business continuity arrangements
* Support campaigns, initiatives and service developments
* Manage referrals to external specialists and provide TRiM coordination and training
* Represent Workplace Health in meetings when required
* Experience of supervising, motivating and developing staff
* Strong interpersonal skills with the ability to liaise effectively with individuals at all levels to develop and maintain effective working relationships
* Excellent written, administrative and verbal communication skills, including report writing and the production of management information
* Excellent organisational skills with the ability to manage own workload and that of the team, meeting set deadlines with minimal supervision
* Strong experience of working in occupational health, clinical and trauma support services
* Proven ability to report on clinical and non‑clinical performance
* Good computer skills using Microsoft Outlook, Word and Excel and specialist occupational health software
* Ability to travel across Norfolk and Suffolk as required
Why Join Us?
This role offers the chance to be part of a passionate and forward‑thinking Workplace Health team, working to enhance wellbeing, reduce sickness absence and support the operational capability of the Constabularies. You’ll have the opportunity to contribute to meaningful change, develop your leadership skills and work within a supportive and engaging environment.
Benefits:
* 24 days holiday per year in addition to public holidays (rising to 29 days after five year’s service)
* Opportunities to work flexibly, subject to business needs
* Option of joining the local government pension scheme
* Option of joining the sports & social staff association and UNISON and enjoying the benefits these provide
* Access to the Blue Light Card with 100s of discounts
* Paid‑for training is available as is the opportunity to have mentoring, in a workplace where development is encouraged
* Access to an Employee Assistance Programme (EAP) – a confidential service, available 365 days a year, 24/7, free of charge which can provide around the clock support and guidance to help you manage work and personal stressors, as well as support you through lifestyle changes
* Support Networks that provide information and opportunities to share experiences as well as offering advice and support to members
* A diverse, equal and inclusive workforce in an organisation that values its people
* A member of the National Police Healthcare Scheme, offering affordable private healthcare to Officers, staff members and their families
* And finally, but perhaps most importantly, the opportunity to make a difference to the communities of Norfolk and Suffolk
Important information before you commence an application - for ALL applicants
If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.
Disclaimer
Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications. Please submit your application as soon as possible to avoid disappointment.
Useful information before you commence an application
For the application you will require the following information:
* National Insurance Number
* Full employment history including dates and any qualifications you may have attained
* If the role requires you drive you will also be required to upload details from your full driving licence including photos
We are looking for people who share our values of caring, inclusive, courageous and learning.
Eligibility Criteria
All applicants must reside in the UK and have continuous residency for the past three years, rising to five years for certain roles. (The only exceptions are being stationed abroad through the Armed Forces or having taken extended holiday / travelled for a period of less than 12 months, where your UK residency has been maintained). Please refer to the job description for the residency requirements for this role.
* British Citizens
* Members of a European Economic Area (EEA) state who hold settled status under the EU Settlement Scheme
* Commonwealth citizens or foreign nationals who have leave to enter or remain in the United Kingdom for an indefinite period that is free from restrictions
Disability Confidence
We’re proud to be a Disability Confident Leader and welcome applications from disabled people. Under our ‘Offer an Interview’ commitment, we will invite disabled applicants to interview if they meet the essential criteria for the role.
Should you need any adjustments to support you during the application or selection process, please get in touch. You can contact us by email or telephone to discuss your needs in confidence.
Unfortunately we are unable to provide feedback on unsuccessful applications.
Recruitment and Selection Code of Practice
Norfolk Constabulary Recruitment and Selection Code of Practice
Suffolk Constabulary Recruitment and Selection Code of Practice
#J-18808-Ljbffr