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Liability claims handler

Stoke-on-Trent
Davies Group
Liability claims handler
Posted: 23 June
Offer description

Liability Claims Handler

Location: The successful candidate will be required to attend the office at least once a week at either Glasgow, Stoke-on-Trent, or Leeds.

Hours: 35 hours per week, Monday to Friday.

Davies is looking to recruit a talented Liability Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.

This exciting opportunity involves working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

At Davies, we value transferable skills and qualities that focus on what you can bring to the role.


What will your day look like:

* Liaising with Insurers, Policyholders, and Brokers
* Investigating allocated claims from the desk or via referral to a field adjuster for site investigation where appropriate
* Obtaining all necessary evidence and relevant documentation
* Determining appropriate actions for the resolution of the case
* Preparing detailed reports and providing advice on policy indemnity, legal liability, quantum, and tactics
* Negotiating settlement within agreed authority limits
* Corresponding professionally with all parties to progress the case to conclusion
* Handling cases according to the client’s requirements by following documented procedures
* Maintaining proper reserves through regular review
* Staying updated on technical changes relevant to your role, including participating in training programs facilitated by the company


Abilities and Knowledge:

* Experience handling EL & PL claims is essential
* Knowledge of how to value an injury claim
* Knowledge of reserving philosophies is desirable
* Knowledge of Civil Procedure Rules and the Claims Portal


Individual Skills:

* Good communication skills at all levels
* Ability to work as part of a team
* Responsibility for managing your own workload
* Adaptability and flexibility
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