TipTopJob in Hemel Hempstead, England, United Kingdom, is hiring for the role of Operations Clerk.
Salary: £25k (dependent on skills and experience)
Employment Type: Full Time/Permanent
Location: Office-based in Hemel Hempstead HP2
Requirements: Clean driving license essential
About Us
Handdels London is a trusted leader in logistics, specializing in transportation, delivery, and event support, with over 30 years of experience in handling high-quality global shipping and major trade shows worldwide.
Role Summary
The Operations Clerk will organize and coordinate team activities, support business operations, and serve as the first point of contact for customers, suppliers, and third-party agents, ensuring timely and accurate communication.
Key Responsibilities
* Answer phones and respond to customer queries via telephone and email.
* Manage information flow within the company and via shared mailboxes.
* Process and track client bookings using various software tools.
* Schedule and coordinate fleet and drivers, including subcontractors.
* Prepare documents such as quotes, reports, and correspondence.
* Maintain relationships with clients, agents, and third parties.
* Handle client complaints and queries effectively.
* Manage diaries and coordinate resources for client events.
* Travel for client meetings and site visits as needed.
* Create and update internal processes and communicate changes.
* Collaborate with colleagues and support management tasks.
* Maintain electronic filing systems and ensure data accuracy.
* Perform additional tasks as required.
Qualifications and Experience
* Clean driving license.
* Right to work in the UK.
* Knowledge of importing/exporting/shipping is beneficial.
* Experience in event logistics is advantageous.
* Strong organizational and administrative skills.
* Ability to work under pressure and meet deadlines.
* Effective communication skills in various formats.
* Resourcefulness and ability to research and share information.
* Supportive team player with a positive attitude.
Additional Information
* Seniority level: Entry level
* Industries: Advertising Services
This job posting is active; no indication of expiration is present.
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