Salary
£16.97 per hour
Contractual hours
40
Basis
Full time
Package
• A rewarding career
• A competitive salary
• Excellent training, development, and career progression
• 37 days annual leave (pro-rata)
• Staff travel pass for yourself, spouse/partner, and dependents
• An industry leading pension
Date posted
25/02/2026
Job reference
REC
This is a 6-month temporary position
The successful candidate will be based at our Troon Ferry Terminal but may be required to work from Ardrossan on occasion
Role Overview
To support the Port Manager in delivering a safe and effective port and, where applicable, harbours operation, and to ensure compliance with CFL Management Systems and contractual obligations.
Principle Accountabilities
* Management of department processes should be in line with company expectations and ensuring consultation is completed with relevant process reviewers when adding, amending, deleting and reviewing owned processes
* Banking Duties
* Controlling cash and change floats
* Monitoring block bookings
* No show monitoring
* Completing timesheets
* Crowd control
* Disruption management
* Control of waitlists
* Rostering
* Supervision of all staff
* Dealing with customer complaints
* Maintenance of pier
* Reporting, management and investigation of unsafe acts, near misses, accidents and incidents
* Ensure routine inspections, maintenance, defect management, drills and exercises are undertaken in accordance with requirements
* Safe Management of Contractors working within Port and Harbour (including Diving)
* Management of department processes should be in line with company expectations and ensuring consultation is completed with relevant process reviewers when adding, amending, deleting, and reviewing owned processes.
* Any other duties required by the Port Manager.
Qualifications, Skills and Experience
* Computer literate, with excellent verbal and written communication skills. Expected to have a flexible approach to working, as shift and weekend work will be involved.
* Customer focused, with a clear understanding of the customer interface and must have a proactive approach to customer care.
* Ability to work with initiative as self-starter, without supervision.
* Willingness to undertake training and continuing professional development.