By clicking Apply, you will be taken to the Via website to complete your application. Via is a secure hiring platform used by employers to review candidates. Your profile stays anonymous until you match. Click Apply to continue. It takes 2 minutes. Job Title: Head of HR Location: London (Hybrid working) Reporting to: Chief HR Officer Direct reports: 2 The role We are a fast-growing, international consumer-facing business operating across multiple countries. We are looking for a Head of HR to lead people and talent strategy across the group and act as cover for the CHRO when required. This role combines strategic leadership with hands-on delivery across recruitment, reward, talent, and budget ownership. Key responsibilities Recruitment Lead recruitment activity across the group, including senior roles Set and manage recruitment metrics and performance targets Ensure hiring activity meets agreed KPIs including time to hire, agency spend and quality of hire Oversee workforce planning, forecasting and recruitment processes across partner-led operations Pay and reward Oversee annual pay and reward cycles across all markets Ensure governance, consistency and alignment with business strategy Budget and reporting Full ownership of the People & Culture budget Monthly budget tracking with Finance Provide guidance to local teams during annual planning and budgeting Support new role approvals and workforce planning Oversee month-end staffing and reporting processes Talent and development Lead the annual performance and talent cycle including performance reviews, PDPs, KPI setting and calibration sessions Develop and deliver the group-wide talent strategy Produce talent insights and recommendations for senior leadership and Board Own high-potential, coaching and leadership development programmes Partner closely with People stakeholders on succession planning and capability development Ensure appropriate learning solutions are in place to address development needs Leadership and governance Lead and develop the People & Culture team Support senior stakeholders with people strategy and delivery Prepare materials for Board and Remuneration Committee meetings Act as deputy to the CHRO as required Skills and experience Strong generalist HR experience with depth in recruitment Experience operating across multiple markets or regions Budget ownership and workforce planning experience Strategic, commercially minded and hands-on Highly organised with strong attention to detail Comfortable in fast-paced, evolving environments Experience within hospitality, retail, franchise or multi-site consumer businesses is highly desirable. Working pattern Hybrid working model. Three days per week in the office during probation, moving to two days per week post-probation. Whats on offer Competitive salary and benefits, hybrid working, generous annual leave, wellbeing benefits and private health insurance. Register your details on Via now to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via .