Overview
Are You Ready to Make an Impact at RSSL? Join Our Mission to Transform Lives Through Science, Innovation and Collaboration.
At Reading Scientific Services Ltd (RSSL), we lead in scientific analysis, research, consultancy and training. We provide services to the food, pharmaceutical, and consumer goods industries, as well as to our parent company, Mondelez International. RSSL is dedicated to delivering world‑class scientific solutions and outstanding customer service.
Purpose
Reading Science Centre is the Global Science Centre for Mondelez International. In addition to providing research and scientific services to its parent company, it also provides a range of scientific services to other companies operating in the food and life sciences industries. RSSL UK total sales are approximately $55M and employ over 370 people.
Role
Core BD/AM Manager, part of the Commercial Life Science team, is jointly responsible for maximizing RSSL's sales, reputation and customer experience across its services to achieve annual sales targets. This hands‑on role is the key interface between Commercial, Operations, and the Customer, and will be the senior commercial services lead. The role reports to the Head of the Commercial Life Science Team.
Primary Accountabilities / Responsibilities
* Achieve the annual Life Science sales targets by maximising existing client upsell/cross‑sell opportunities across current and new global client sites; develop the BD strategy with the Commercial Lead and execute it with the team.
* Ensure our service offerings and the commercial connection between RSSL and the client are customer and industry‑centric. Seek new sales opportunities and lead with operations, marketing, and the wider commercial team to deliver a complete service offering.
* Analyse, innovate and create plans for engaging the target market; identify, prioritise and lead sales growth; support the team through external events, client contact activity, and the creation and nurturing of client relationships and partnership programming.
* Manage major proposals, identify potential clients, track relationships and close sales opportunities.
* Act as the central point of contact for your accounts and connect with operations and technical experts to maximise client opportunities through BD activities.
* Undertake regular tactical planning cycles with territorial reviews; work with the team to create the sales pipeline and automate workflows in the CRM.
* Horizon scanning (1, 3 and 5 years) for new service offerings, determine market size and timing; develop the external client innovation funnel and seek funding approvals.
* Actively engage in professional industry bodies; network and present findings to the commercial lead, technical and leadership teams. Identify seminars/events where our technical experts can present or attend to foster client relationships.
Knowledge, Skills, Experience and Language Requirements
* Degree or professional qualification in the pharmaceutical industry with GMP understanding.
* Intermediate level in MS Office (Word, Excel, PowerPoint).
* Hands‑on experience with CRM and laboratory reporting tools.
* Proven communication and negotiation skills.
* Strong analytical skills to create reports and performance analyses supporting delivery of business SLAs.
* Proven record of project and people management, able to build and complete discrete projects within agreed parameters; able to multitask with multiple stakeholders and re‑prioritise in changing environments.
* Good communication and presentation skills with the ability to adapt style to colleagues and translate departmental impacts to all levels of the business.
* Process management – ensure activities are delivered in line with Mondelez International policies and promote good practice.
* Informing – keeps stakeholders and key partners updated.
* Peer relationships – collaborative, able to build internal and external partnerships and solve problems for the common good.
* Several years of commercial experience in a sales management or senior Business Development/Account Management role.
* Sales team and project management experience.
* Understanding and working with client contracts.
* Direct client experience.
* Fluent in English.
More about this role
In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that provides financial rewards and resources, including:
* Opportunities to learn and develop
* Performance‑related bonus scheme
* Contributory pension (8%–11% employer contribution)
* Life assurance
* 27 days holiday allowance (plus the option to buy 5 extra days) and bank holidays
* Employee Assistance Programme (EAP)
* A flexible benefits programme (gym discounts, private health insurance, restaurant discounts, etc.)
No relocation support available.
Business Unit Summary
RSSL is a cutting‑edge contract research organisation (CRO) providing research, analysis and consultancy to the food, consumer goods and life science sectors. We serve clients from across 70 countries and are enriched by our parent company, Mondelez International. We are committed to transforming lives through science, innovation and collaboration.
Curious about us and want to learn more?
Please explore: Website, YouTube, LinkedIn, Glassdoor.
RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Job Type: Regular Account Management / Sales
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