We are seeking a part-time Client Account Administrator for 30 hours per week over 4 or 5 days to provide administrative and finance (50/50split) support to our client, a friendly, passionate charity in Taunton.
**Role Overview:**
As a Client Account Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the centre manager. Key responsibilities include:
- Handling telephone, email, and web inquiries from clients and advisors.
- Managing client onboarding and offboarding processes, including data entry.
- Arranging initial consultations and processing payments.
- Supporting advisors with room bookings
- Managing invoice records and payments, issuing credit notes.
- Maintaining records in Sage 50 accounting software.
- Attending meetings and ensuring office supplies are stocked.
- Assisting with event support and social media updates.
**Person Specification:**
- Passionate about helping others with excellent customer service and administration skills
- Proficient in Microsoft Office and reliable in providing support.
- Strong communication skills and attention to detail.
- Willing to learn and work collaboratively.
- Financial experience
- Familiarity with SAGE
- Experience in the health and wellbeing or charitable sector would be a bonus
Client Account Administrator info;
**Salary:** GBP24375 - GBP27300 pro rata for 30 hours (GBP12.50 - GBP14.00ph)
**Fully on site**
**Annual Leave:** 23 days per year plus bank holidays
**Company Pension**
**Parking:** Rota system for parking space