Site Service Lead Oxford
Full-time | Operational Leadership | Scientific Environment
Are you an experienced laboratory operations professional ready to step into a leadership role? We are seeking a Site Service Lead to oversee daily laboratory activities, support scientific teams across multiple lines of business, and ensure a safe, efficient, and well-coordinated working environment.
About the Role
As the Site Service Lead, you will take ownership of day-to-day activities across our client’s Oxford site, ensuring smooth operations, strong communication, and consistent service delivery. You will supervise lab support staff, manage operational workflows, and maintain high compliance standards while partnering closely with scientific and operational stakeholders.
Key Responsibilities
* Leadership & Oversight – Supervise laboratory assistants and operational personnel, providing daily guidance, coaching, and performance support.
* Foster a collaborative, inclusive, and productive team culture focused on quality and continuous improvement.
* Serve as the central point of contact between lab support teams and full-time employees across business lines.
* Safety & Compliance – Enforce strict adherence to EH&S policies and all approved SOPs.
* Coordinate mandatory safety training and maintain accurate records of staff certifications.
* Warehouse & Vendor Relations – Coordinate deliveries, receiving, and stocking of materials to ensure uninterrupted operations.
* Maintain accurate inventory of supplies, equipment, and consumables.
* Build strong vendor relationships and oversee instrument servicing, maintenance, and repairs.
* Operational Efficiency & Service Quality – Implement, refine, and monitor laboratory and operational processes to improve workflow, safety, and service levels.
* Respond proactively to requests from scientific teams and operations functions.
* Track key performance indicators and produce operational reports for leadership.
* General Maintenance Oversight – Establish and monitor schedules for routine equipment and facility maintenance.
* Ensure safety equipment (including eyewash stations, fire extinguishers, and safety showers) are inspected and compliant.
* Training & Development – Identify skill gaps and coordinate appropriate training and certifications (e.g., First Aid, safety, compliance). Support the professional development and onboarding of laboratory personnel.
Preferred Qualifications
* Bachelor’s degree in a scientific discipline or equivalent experience
* 35+ years experience in laboratory operations or scientific support
* Strong knowledge of EH&S, biosafety, and compliance standards
* Experience with inventory systems, QMS platforms, and vendor coordination
* Excellent communication, leadership, and problem‑solving skills
Why Join Us?
* Play a key leadership role in shaping daily operations at a world‑class scientific site
* Support innovative research by enabling smooth, safe, and efficient workflows
* Work closely with multidisciplinary teams in a collaborative, high‑impact environment
* Grow your operational leadership career with opportunities for development and advancement
If you’re an organised, proactive, and safety‑minded professional with a passion for operational excellence, we would love to hear from you.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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