Manchester University NHS Foundation Trust
General Manager - PCCS
The closing date is 23 March 2026
We are seeking a dynamic and experienced General Manager (Band 8B) to join the Paediatric Critical Care & Surgery Care Division and manage a portfolio of high-impact clinical specialties within the Specialist Surgery Clinical Service. Specialties within this include Ear, Nose & Throat (ENT), Urology, Paediatric Surgery, Cleft Lip & Palate Services, and Nephrology.
As part of the triumvirate leadership team alongside the Clinical Lead and Lead Nurse, you will be responsible for the operational delivery, strategic planning, and performance management of these services. You will play a pivotal role in ensuring high-quality patient care, meeting national and local performance standards, and driving service transformation.
Main duties of the job
* Lead service delivery across the assigned specialties, ensuring excellence in clinical standards and patient experience.
* Manage performance targets including waiting lists, finance, and quality metrics.
* Develop and implement transformation plans and service improvements.
* Engage and motivate multidisciplinary teams to deliver best practice care.
* Oversee financial planning, budget management, and resource allocation.
* Build strong relationships with internal and external stakeholders including commissioners, local authorities, and patient groups.
* Ensure compliance with clinical governance, safeguarding, and health & safety policies.
* Participate in the Specialist Hospital Clinical Group associated oncall duties.
About us
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career. We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation. You will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust. MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery. We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success. Join us and help shape the future of our Trust--make a real difference to our teams, our services, and our communities, and fundamentally, our patients.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application especially personal statements and responses to role-specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Qualifications
* Graduate or equivalent level of experience
* Managerial experience or qualification equivalent to post graduate diploma
* Master's degree or equivalent experience
* Experience or qualification relating to specialty
Knowledge
* Highly specialist knowledge of managing within a NHS healthcare setting
* Detailed knowledge and experience of managing performance, capacity, demand and activity
* Knowledge of managing staff within a healthcare setting and experience of managing a service
* Knowledge and experience of project/programme management
Training and Experience
* Proven experience of and demonstrable achievement in managing healthcare services
* Management of re- resources with a good track record with change management, budget management, efficiency savings and financial recovery plans
* Experience of project management and imaginative planning
* Experience of managing a diverse team
* Measurable track record in involving and motivating staff to improve performance
* Experience of success-fully managing the implementation of change
* Experience of identifying education and training needs of staff
* Evidence of continuous professional development
* Experience in setting establishments and using workforce toolkits including dependency tools
* Experience in R&D
* Experience of modernising services without additional resources
* Evidence of professional leadership, leading to innovation in practice
* Experience in clinical audit/benchmarking
* Experienced in complaints management
* Experience of developing and maintaining effective partnerships with internal and external stakeholders in the redesign of services
Skills and Abilities
* Ability to present highly complex and emotive information clearly and openly with staff
* An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
* Able to hold professionals and peers to account
* Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
* Good performance management skills combining clarity around expectations, direction and holding others to account
* Ability to analyse and interpret highly complex performance and financial information
* Excellent numerical and presentational skills
* Negotiating and influencing skills
* Ability to make calm rational decisions in the face of adversity
* An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
* Strong analytical skills and ability to consider the wider picture
Attributes
* Open minded, treats colleagues with dignity and respect
* Capacity to work with clinicians and staff at all levels
* Exemplary personal standards of conduct and behaviour
* Inspires others and leads by example
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Manchester University NHS Foundation Trust
£64,455 to £74,896 a yearper annum pro rata
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