Job Introduction
Want to kickstart a career where your communication skills actually pay off? We're looking for a motivated and ambitious Trainee Credit Controller to join our Credit & Collections team—and yes, we'll train you from the ground up!
This is your chance to build a real career in finance with structured development, hands-on training, and a fully-funded CICM Level 2 qualification. You'll be part of a dynamic team, managing customer relationships, hitting cash targets, and learning the art of professional negotiation. Based in Solihull with hybrid working, you'll get the perfect balance of office collaboration and flexibility.
If you're results-driven, love a challenge, and want to grow with a global industry leader, this role offers genuine progression and the support to help you succeed.
About the Role
We are looking for a motivated and ambitious Trainee Credit Controller to join our Credit & Collections team on a permanent basis. This is an excellent opportunity for someone looking to build a long‑term career in credit control and collections, with structured development and hands‑on training. This will be a hybrid role; working a split between home and our head offices by Birmingham Airport.
You will support the effective management of customer accounts, ensuring cash is collected within agreed terms and credit limits. You will help the team deliver monthly cash targets and maintain strong working relationships across the business.
As part of your development, CICM Level 2 studies will be mandatory and fully supported, giving you essential knowledge and confidence as you grow within the credit and collections discipline.
What You’ll Be Doing
With full training and ongoing support, you will take responsibility for the following (not exhaustive):
1. Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit
2. Delivering to agreed monthly cash and aged debt targets and KPI’s
3. Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date
4. Being the first point of contact resolution on any customer queries and disputes wherever possible
5. Contributing to a culture of continuous process improvement
6. Ensuring compliance with all policy and process controls
7. Providing excellent customer service whilst maximising cash-in for the business
This is a permanent position with real progression opportunities within Credit & Collections.
What We Are Looking For
We are looking for someone who is:
8. Keen to start a career in credit control and collections
9. A strong team player with a positive, proactive approach
10. Customer focused with confident communication skills
11. Results driven and motivated by targets and deadlines
12. Well organised with strong attention to detail
13. Able to accurately log and track issues
Previous Credit Control experience is not essential — an interest in finance or collections is beneficial.
Commitment to completing CICM Level 2 is essential.
Why Tarmac
You’ll be joining a collaborative, innovative team.We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.
Ready to build your future with us?
In addition to the role of Trainee Credit Controller, we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
14. Bonus scheme
15. Enhanced holiday entitlement
16. Contributory pension scheme
17. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
18. Access to our Employee Assistance helpline for free and confidential advice
19. Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
20. Training and development opportunities
Tarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
Ready to build your future?
Tarmac, a CRH company, is an equal opportunity employer.We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
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Tarmac Trading Limited
Tarmac Trading Limited
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