Accommodation Assistant
Location: Bailrigg, Lancaster, UK
Salary: £24,215 to £26,093 (Full-time indefinite)
Closing Date: Friday 15 May 2026
Interview Date: Tuesday 02 June 2026
Reference: 0285-26
Lancaster University provides approximately 6,700 rooms for undergraduate and postgraduate students. The accommodation is located across our nine colleges and in the city centre and creates highly diverse and vibrant communities.
Responsibilities
* Provide a customer‑orientated front‑line service to current and prospective students.
* Deal with a wide range of queries and concerns, applying knowledge of the General Data Protection Regulation.
* Assist with the transition to off‑campus living and support students living on campus.
* Work on‑campus and provide a professional, friendly accommodation service.
Qualifications
* Excellent IT, communication and organisational skills.
* Ability to work flexibly with minimal supervision, as well as part of a team.
* Interest in supporting students’ accommodation needs.
Additional Information
Full‑time position. In addition to a Personal Development Plan, additional training and qualifications will be available via the Apprenticeship Levy for candidates if appropriate.
Contact
For an informal discussion regarding the position, please contact Leanne Benson, Departmental Officer, at l.benson3@lancaster.ac.uk.
Equal Opportunity
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
#J-18808-Ljbffr