Holidays Cottage Cleaner - Helston Summary We’re looking for Holiday Cottage Cleaners to prepare our popular 12 holiday cottages stretching from Marconi's Wireless Cottage on Lizard Point to our rural farmstead Honor's House near Zennor. Not forgetting our manor house, Godolphin and the other wide variety of unique properties that are in our care. Our busy and unique cottages are available all year round with long and short breaks meaning that changeover days can fall on any day of the week except Sundays. We are looking for flexible people who are able to balance their workload around their personal life, and we will be as accommodating as possible with advanced rota's but there is always the possibility of a last minute booking being accepted. Salary: 12.75 per hour Hours: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract: Fixed term contract until 05-Jul-2027 Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video. What you'll be doing Our cottages offer experiences that cannot be found elsewhere. We pride ourselves in our high presentation and cleaning standards, whilst maintaining our great compliance and safety records across our portfolio from two person cosy retreats to vast mansion houses. You would become part of our close knit, friendly and supportive Holidays Team here in Lizard & Penrose and West Cornwall working solo and as part of a team. On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. Good communication skills are essential. If you need to, you’ll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.