Responsibilities
- Provide a robust housing management service including income collection, efficient turnaround of properties, appropriate letting and subsequent tenancy and leaseholder management in line with current legislation.
- Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities.
- Promote resident engagement and empowerment and develop partnership working.
- Work with tenants and customers using a problem solving and flexible approach, undertaking day-to-day duties to achieve positive outcomes and utilising mediation skills when dealing with difficult problems.
- Collaborate with Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas to increase customer satisfaction.
- Prepare professional and clearly written communications to colleagues, partners, and customers.
Application
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number.
Equal Opportunities
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
Pre-employment Checks
All our roles may be subject to pre-employment checks including references, so please be prepared.
