Are you passionate about health and wellbeing? Do you enjoy helping others while keeping things running smoothly behind the scenes? join our dedicated team and support the delivery of a safe, clean, and high-quality hydrotherapy service Monday to Thursday, (days and hours to be agreed) £20,663.28 (Based on 30 hours) About the Role As the Lead Hydrotherapy Pool Assistant, you’ll play a vital role in supporting both our customers and our hydrotherapy pool operations. You’ll assist with daily pool duties, customer care, and step up in the absence of the Pool Manager. From poolside safety to plant room checks and rota coordination, no two days will be the same. This is a hands-on, people-focused role perfect for someone with a can-do attitude, attention to detail, and a genuine desire to make a difference. What You’ll Do * Be the on-site lifeguard during sessions (National Pool Lifeguard Qualification required or willingness to obtain) * Maintain pool safety and hygiene, including daily cleaning of the pool, treatment rooms, and public areas * Conduct and log daily pool and plant room operational checks and tasks to ensure the smooth running of the pool * Support the day-to-day running of the pool, including stock control, security, and customer bookings * Provide assistance in the pool to customers, following individual care plans and safety procedures * Take on lead responsibilities in the absence of the Pool Manager, including rota planning, customer support, and maintenance reporting * Collaborate with physiotherapists to deliver personalised hydrotherapy programmes * Keep accurate records and contribute to the ongoing development of the service What we’re looking for * Experience of supporting people with physical disabilities, particularly in a care, therapy, or aquatic setting * A proactive and responsible individual with excellent communication and team working skills * Lifeguard qualified (or willing to train) * Comfortable with manual handling and providing personal assistance in water-based environments * Organised, reliable, flexible and able to work independently when necessary The benefits of working with Freeways: 28 days (pro-rata) annual leave entitlement (including public holidays), increases up to 35 days (pro-rata) with length of service Excellent induction and training programme Opportunity to complete the Level 3 Diploma in Health and Social Care Company sick pay Company pension scheme Life assurance cover of twice your annual salary (subject to rules of the scheme Family friendly/work-life balance policies Free DBS check every 3 years Occupational health provision Employee Assistance Programme – 24 hour access to a counselling and legal helpline About us: Freeways are an equal opportunities employer and welcome applications from all backgrounds. We are a local charity that supports adults with learning disabilities. We are a highly regarded provider of residential services and are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community. Unfortunately Freeways is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK. Please note, due to the high volume of applications we receive, we’re unfortunately unable to respond to each one individually. If you haven’t heard from us within two weeks of the closing date, please assume that, on this occasion, your application has not been successful. We wish you the best in your job search and appreciate your support for the work we do. This role is subject to an Enhanced DBS and Adult Barred List check. Closing date 8th May Work Location: In person