What Will This Role Involve?
As a Canteen Team Leader, you’ll support the day‑to‑day running of a busy kitchen, working closely with the Catering Manager to deliver high‑quality food and excellent customer service. You’ll take a hands‑on approach, leading the team during service, maintaining high standards of cleanliness and food safety, and ensuring smooth and efficient operations. This is a varied role that requires strong teamwork, organisation, and a proactive mindset, with a focus on creating a positive and welcoming experience for all canteen visitors.
What Will You Be Responsible For?
* Deliver excellent customer service to all canteen visitors and colleagues, greeting everyone promptly in a polite and professional manner
* Maintain high food quality standards and improve daily food wait times
* Support the Catering Manager with weekly stock ordering within budget, taking full responsibility in their absence
* Deputise for the Catering Manager when required, including rota scheduling, ordering, baking, and covering early starts
* Monitor food costs by minimising waste, controlling expenses, and managing stock rotation and date codes
* Maintain high standards of kitchen cleanliness, including workstations, equipment, service areas, and legal paperwork completion
* Ensure compliance with health and safety, food hygiene regulations, food safety standards, and current allergen laws
* Operate kitchen equipment safely and efficiently
* Restock items as needed throughout shifts
* Handle cash accurately in line with company policy
* Resolve customer queries and complaints promptly and professionally
* Assist with training new and existing colleagues
* Contribute to producing monthly seasonal menus
* Keep up to date with all required company training
What We Would Like To See In You
* Minimum 2 years cooking experience
* Experience managing people, with strong leadership, teamwork, and interpersonal communication skills
* Takes pride in maintaining a clean, well‑presented workspace
* Highly motivated, proactive, and able to use initiative
* Holds Food Hygiene and Safety Level 2 (or higher) and current Allergen training, ensuring standards are followed at all times
What You Will Get From Us
* Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
* A great team to work with where you can progress and make a difference at all levels
* Competitive salary
* Holiday allowance
* Free parking
* Subsidised canteen
* Access to mental health first aiders
* Company pension scheme
* Apprenticeship scheme to continue your development
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at Work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
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