About Rushlift Ltd
Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements.
In addition to providing all types of forklift trucks, from powered pallet trucks to wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.
About the role:
To grow the fleet of customer owned trucks and increase revenue from the service side of the business. Use existing database of customers as well as investigating avenues for future growth. Customer satisfaction must be at the heart of everything we do.
Your key responsibilities will include:
* To drive the growth in customers through promotion of the Rushlift Truckcare package.
* To manage Truckcare customers on Service Schedules, chargeable jobs, quotes for repairs and Thorough Inspections.
* Cleanse existing data and proactively contact customers in the system to see if they have any requirements.
* Take leads from the sales team for any TruckCare needs.
* Refer short-and-long term rental leads back to the sales team.
* Liaise with the quotes and parts team to ensure conversion rate on quotes is achieved.
* Manage own time and workload to achieve goals and targets.
What we are looking for:
* Strong time management and ability to work alone.
* Industry knowledge is desired.
* A good knowledge of IT is desired.
* Ability to multi-task efficiently is a requirement.
* Good communication skills are essential.
* Experience of dealing with customers and providing excellent customer service is essential.
What we offer:
* Competitive Salary Package
* Commission Scheme
* Contributory Pension Scheme
* Enhanced Parental Policies
* 23 days holiday (excluding bank holidays), rising by one day with each third completed year
* Life Assurance of 2x salary
* On-site parking
* Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc
* Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…
What Happens Next?
Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.
We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.
For more information about what we do with your data, view our Applicant Privacy Policy