Our Client based in the heart of Chester are seeking to add an Operations Support Manager to their talented roster.
Objectives of the role:
To support and implement processes on all tenancy changeovers for sites under instruction from Business Development Managers.
Work closely with the estates team to ensure Statutory Code is being followed in regard to all pubs code agreements
To provide support to Regional Operations Directors, Estates and Business Development Managers daily and resolve any issues that may arise and escalate where necessary
Facilitate and encourage a positive working environment and lead by example.
Key Responsibilities:
Check all tenancy agreements before issuing to licensees using checklist provided
Develop and sustain tracking systems for all incoming and outgoing business documentation and provide monthly KPI reports for each region.
To provide the Ops Exec team with regular updates on KPIs via presentation
Oversee and administer the operator managed agreements, disposal and ULP change notifications
Creating and implementing business plan process and providing the necessary support for the team and BDMs ensuring the company is compliant with the Statutory Code ensuring all documents are filed in the correct houseflies in the cellar