Head of Operations
Our client, a successful tech scale-up, cash generative SME, with a £10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven CEO, supported by a first-class senior leadership team. Their platform combines personalised technology with individualised coaching to deliver cutting-edge support for nutrition, exercise and sustainable lifestyle changes.
They now seek to appoint a Head of Operations to build systems and processes across several departments, with the clear aim of translating strategy into execution.
Your specific responsibilities as Head of Operations will include:
Leading several departments, including Customer Service, Project Delivery, IT and HR
Guiding daily operational performance via a team of Department Heads
Instigating clear targets
Building scalable and robust frameworks
Eliminating system and process friction
Delivering measurable improvements in efficiency across systems, processes and teams
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