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Customer services system manager (6145) - cambridge

Cambridge
Cambridge University Press and Assessment
Systems manager
Posted: 8h ago
Offer description

Job Title: Customer Services System ManagerSalary: £34,500 - £44,850Location: Cambridge, Hybrid WorkingContract: Full time, permanent, 35 hours per week This role is all about being the Zendesk expert for our English Assessment teams. You\\\\\\\'ll be the driving force behind a seamless and scalable support experience, making it easier for both customers and internal teams to get help.We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We\\\\\\\'re seeking a Zendesk Administrator to be the driving force behind our customer support operations. In this pivotal role, you\\\\\\\'ll design, optimize, and maintain English Zendesk platform, ensuring seamless and...

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Customer services system manager - 6145
Cambridge
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