Details
Reference number
431825
Salary
£25,854 - £33,936
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Executive Officer
Level 1b
Contract type
Fixed term
Length of employment
12 months
Business area
OFGEM - Communications
Type of role
Other
Working pattern
Flexible working, Full-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.
About the job
Job summary
Working at the heart of Britain's energy future, Ofgem is safeguarding public trust and accountability. We're now looking for an Information Rights and Correspondence Officer to join us and help ensure we remain transparent, responsive and legally compliant in how we handle public information requests.
Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving towards Net Zero whilst protecting energy consumers, especially vulnerable people.
We're offering a 12-month fixed-term opportunity where you'll play a vital role in maintaining open, accurate and timely communication with the public and elected representatives. This is an exciting opportunity to be at the centre of our engagement with Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SAR), helping us to deliver on our legal and ethical commitments.
You'll work within a collaborative and flexible team where variety is guaranteed. Every day will bring the chance to contribute to a fast-moving environment where you can put your skills and expertise to use in everything from supporting correspondence and producing communications materials to responding to requests for information and training our teams on compliance issues.
Job description
We're looking for someone with excellent written and verbal communication and proofreading skills, who can work with pace and accuracy and identify compelling angles to engage external audiences. You'll bring sound judgement, an understanding of how information rights legislation applies in practice, and the ability to manage competing demands with professionalism.
As well as being part of a supportive and inclusive workplace, you'll enjoy a flexible working environment and gain exposure to a wide range of policy areas and subject matter experts across the organisation. You'll also benefit from the opportunity to expand your knowledge of Freedom of Information, parliamentary correspondence and best practice in public communications, setting you up for a successful career.
We have a critical purpose to uphold transparency and accountability in how we share information with the public and respond to requests. Join us in this vital work and help protect the rights of energy consumers across Great Britain.
Read on and find out more.
Person specification
Essential:
* Can demonstrate an awareness of the information rights Acts and their requirements in the context of our organisation. (LEAD)
* Able to demonstrate excellent proofreading skills and the ability to identify compelling angles for external audiences. (LEAD)
* Proven experience in quickly understanding complex subject matter and conveying it effectively in both written and verbal formats to a range of stakeholders at all levels.
* Excellent interpersonal skills to develop and nurture contacts across all teams.
* Self-starter with experience of prioritising a varied and complex workload, to ensure competing demands and unpredictable deadlines are met.
Desirable:
* Solid experience of working with information rights requests, including applying exemptions.
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Managing a Quality Service
* Delivering at Pace
Benefits
Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].
When you press the 'Apply now' button, you will be directed to a Civil Service test – guidance for this can be found here Civil Service online tests - GOV.UK ). Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and
experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Chloe Baily
* Email :
Recruitment team
* Email :
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
In the first instance, you should raise the matter directly via If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.