Job Description
We are currently looking for a Field Service Engineer to join leading supplier of equipment to the UK market on a permanent basis in the Normanton area, providing ongoing training, development, and career progression.Reporting to the UK Service Manager, the Service Engineer will provide the highest levels of customer service to clients across a broad range of machines.Responsibilities:
* Carry out field installations, preventative maintenance, equipment health checks/site surveys and repairs across the broad range of machines.
* Liaise with site contacts, conducting a call-ahead to the customer prior to site arrival, updating the office on work completed and outstanding before leaving customer site. The identification of new equipment opportunities including spares, service contracts, service work and any other opportunities.
* Investigate, diagnose and rectify any customer equipment faults in a timely manner.
* Report any Health & Safety issues to the relevant person at the customer site at the point of discovery including documenting onto the system.
* Identify opportunities for minor repairs and spares and highlight these to the client as recommendations.
* Provide technical support when needed and operator training to the customer.
Experience required:
* Proven experience as a Field Service Engineer or similar role is advantageous.
* Strong technical skills with the ability to understand mechanical and electrical systems.
* Excellent problem-solving abilities and attention to detail.
* Effective communication skills, both verbal and written, for customer interaction.
* Ability to work independently with minimal supervision while managing time efficiently.
* A valid driver's licence is required for travel to various sites.
What is on offer:
* Salary up to 42K Dependant on experience
* Working days Monday to Friday
* Company Vehicle, Laptop, company credit card, private healthcare
* Company Pension
* Free on-site parking
If you think that this Field Service Engineer role is for you then please "click apply." This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.