Excellent benefits package Previous relevant experience is desired About Our Client A small-sized property organisation with a focus on delivering exceptional services to its clients. The company is known for its commitment to quality and fostering a supportive work environment. Job Description Ensure all client interactions are logged and followed up appropriately. Collaborate with internal teams to resolve customer issues effectively. Maintain accurate and up-to-date customer records. Provide guidance to clients regarding property-related processes. Identify and escalate issues requiring further attention to the appropriate department. Contribute to improving customer service procedures and standards. Deliver a high standard of service, ensuring client satisfaction. The Successful Applicant A successful Customer Service professional should have: Previous experience in a customer-focused role, preferably within the property industry. Strong problem-solving skills and attention to detail. Proficiency in using customer relationship management tools or similar systems. Excellent verbal and written communication skills. A proactive attitude with the ability to work independently and as part of a team. A commitment to providing outstanding customer experiences. What's on Offer A permanent position within the property sector, offering stability and growth opportunities. Work in a supportive and professional environment in West Malling. Opportunities to enhance your skills and progress in your career. This is an exciting opportunity to join a reputable organisation in the property industry. Apply now to become a key part of the team and make a positive impact! Contact George Adlington Quote job ref JN-062025-6759452 Phone number 441622604512