Job overview
We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.
We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.
The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.
If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you!
The role is based in our office at St Richards Hospital offering a flexible rota pattern, there is a need for one of the working days to be Friday.
Main duties of the job
The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.
The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.
If you are hardworking, keen to learn lots about the HR processes within the NHS and looking for a first step on your career ladder within the NHS then please submit your application and detail within your supporting statement how you meet the requirements of the person specification and job descriptions.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
1. Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity
2. Courtesy and consideration when undertaking all tasks
3. Develop good working relationships with team colleagues and all other Trust staff
4. Communicate effectively to Trust staff at all levels
Person specification
Essential
Essential criteria
5. 5 or more GCSE’s or equivalent including English and Maths or Proven experience in an Admin Role
6. Experience of working with Managers and staff at all levels
7. Ability to communicate effectively both verbally and in writing
Desirable criteria
8. Knowledge of NHS terms and conditions for non-medical staff
9. Experience of using ESR/knowledge of ESR Self service
10. Demonstrate an understanding of the NHS and the Trust
Equality, Diversity, and Inclusion
Essential criteria
11. Evidence of having championed diversity in previous roles (as appropriate to
12. Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications