£45,878 - £48,293 per year plus Company car or car allowance
35 hours per week
9am to 5pm Mon to Fri
We currently have an opportunity for a Quality Assurance Manager to sit within the fire operations compliance team. For this role you will be expected to manage an internal quality review programme that ensures the business meets with all FRA Compliance data, service quality standards, legislative and policy requirements.
The position sits within the Property Services division who are responsible for delivering a high quality and cost effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes.
The role of Quality Assurance Manager- FRA Audits will include:
* Undertake quality reviews of Fire Risk Assessments completed in the Group program and assess business performance against regulatory and service delivery requirements ensuring these are undertaken consistently to provide an accurate assessment of the services provided
* Plan, manage and implement audit review programmes, to assess Compliance performance against regulatory and service delivery requirements for the fire operations FRA assessor delivery team
* Ensure reviews are undertaken consistently, using appropriate techniques to ensure audit and assessment tools are aligned to legislative, regulatory and business changes to monitor service delivery, performance and compliance levels
* Contribute to the development and monitoring of policies to safeguard the organisation's interests and meet regulatory compliance including reviewing and making recommendations for systems and process improvements as appropriate in line with the most up to date legislation requirements
* Provide high quality management information to the Senior Management Team to support on going operational planning, identifying issues and recommending improvements to services
Skills and experiences:
* Comprehensive knowledge of current FRA regulation and good practice principles
* Proven experience of inspection regimes, performance management and consultation practice
* Proven ability to develop, implement and review relevant policies and procedures
* Good understanding of written and spoken English
* This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
* 25 days annual leave (rising to a maximum of 30 days) plus public holidays
* A pension scheme with employer contributions from Sanctuary
* Life Assurance
* Employee Advice Service including counselling
* Cycle to Work scheme
* Voluntary health plans
* Wellbeing support and tools
* Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
* Effective 1st April £38,729 with an additional policy allowance of £7,149 per annum (rising to £40,767 with an additional policy allowance of £7,525 per annum after 12 months, subject to satisfactory performance)
#J-18808-Ljbffr