AV Service Engineer
Salary: £40,000 - £55,000 (DOE)
Location: London - Home / Field Based
08:00 – 17:00 | Monday - Friday
Role:
Attend service and preventative maintenance visits to clients throughout London and surrounding areas, minimising downtime for clients within the region.
Duties:
* Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively.
* Carry out pro-active preventative maintenance visits.
* Fault finding and troubleshooting network related issues.
* Acting as the point of contact for clients when on site, keeping them informed of any progress.
* Provide training and mentorship to Junior Engineers
* Troubleshooting control system and DSP issues.
* Maintaining up to date service documentation.
What You'll Need:
* Minimum 3 years AV experience with strong experience fault finding and troubleshooting audio visual systems.
* Understanding of networking principles.
* Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly Logitech and Mediastar would be highly beneficial.
* Excellent customer service skills.
What's on Offer:
* £40K - £55K basic salary (DOE)
* Overtime rates of up to 2X
* Paid door to door travel
* 25 days holiday + bank holidays
* Statutory pension
* Continued training and development
* Free time provided each week for training and development.
How to apply:
Click apply or contact Jake Voisey on the details provided.
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