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Laboratory and compliance manager

Christchurch
Global Compliance Services (GCS) Ltd
Compliance manager
€60,000 a year
Posted: 15 May
Offer description

We are a rapidly growing physical testing laboratory specialising in respiratory protective equipment (RPE). Our work supports manufacturers and regulators by ensuring products meet stringent international safety and performance standards.

As we continue to expand, we are seeking a Laboratory and Compliance Manager to lead our quality systems, strengthen operational performance and manage our team of engineers.

This is a senior, hands‑on leadership role requiring both technical credibility and strong people management capability.


The Role

The Laboratory and Compliance Manager will be responsible for maintaining and developing our ISO/IEC 17025 quality management system, leading compliance activities and driving operational excellence across the laboratory.

You will play a critical role in ensuring technical robustness, regulatory compliance, and efficient project delivery while building a high‑performing, accountable engineering team.


Key Responsibilities

Quality and Compliance (ISO/IEC 17025)

* Full responsibility for maintenance and continuous improvement of the ISO/IEC 17025 Quality Management System.
* Management of measurement uncertainty budgets.
* Oversight of equipment calibration systems and traceability.
* Management of the laboratory training and competency framework.
* Planning and leading internal audits and supporting external accreditation audits.
* Ensuring compliance with all applicable standards and regulatory requirements.

Laboratory Operations and Planning

* Work planning and scheduling to ensure projects are delivered on time and to specification.
* Improving project management processes within the laboratory.
* Implementing KPIs and performance metrics to drive accountability and efficiency.
* Identifying and delivering process improvements to increase capacity and reduce risk.

Leadership and Team Management

* Direct line management of a team of test engineers.
* Developing a high-performance culture with clear expectations and accountability.
* Coaching, mentoring, and supporting professional development.
* Driving engagement, collaboration, and continuous improvement.

Health and Safety

* Ensuring compliance with all laboratory health and safety requirements.
* Promoting a strong safety culture across the organisation.


About You

We are looking for an energetic and capable leader who combines technical expertise with strong people management skills.

You will have:

* Demonstrable experience managing an ISO/IEC 17025 accredited laboratory.
* Strong understanding of measurement uncertainty, calibration systems, and quality assurance processes.
* Experience leading internal audits and managing accreditation visits.
* Proven experience managing and developing technical teams.
* A structured, organised approach to work planning and operational management.
* The confidence to implement KPIs, performance management processes, and drive accountability.
* A proactive mindset with the energy to lead change and deliver improvement.
* A background in physical testing, engineering, or a related technical discipline is highly desirable.


What We Offer

* A senior leadership role within a rapidly growing specialist laboratory.
* The opportunity to shape systems, processes, and team culture.
* Competitive salary and benefits package.
* A collaborative environment where improvement and initiative are valued.


How to Apply

If you are an experienced ISO/IEC 17025 professional and a strong people leader ready to drive operational excellence, we would like to hear from you.

Please send your CV and covering letter to laboratory@global-compliance-services.com

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