Supervisor – Social Housing Repairs
Location: Peterborough
Employment type: Full Time Permanent
Annual salary: up to £40,914.88 per annum, plus company van & fuel card.
Working hours: 42.5 hours per week (8‑5 Monday‑Friday).
About the role
We’re seeking skilled and experienced Supervisors to lead our team in a social housing contract in Peterborough. This dynamic office and field‑based role oversees the delivery of void and responsive planned works across occupied and vacant properties.
Duties
* Supervise day‑to‑day delivery of void & responsive planned works.
* Take overall responsibility for ensuring works are completed in line with contractual, legislative, and quality standards.
* Ensure all repairs are completed safely, on time, and to agreed quality standards.
* Carry out regular site visits to monitor progress, resolve issues, and maintain resident satisfaction.
* Inspect equipment.
* Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets.
* Plan and manage repairs workloads to minimise disruption to residents.
* Ensure full compliance with Health & Safety legislation and company procedures across all repairs and damp & mould activity.
* Complete post‑inspection quality checks and ensure any remedial actions are fully closed out.
* Lead, support, and performance‑manage repairs operatives, providing day‑to‑day supervision and coaching.
* Identify skills gaps and support training and development within the repairs team, particularly around damp and mould works.
* Apply HR policies relating to attendance, conduct, and performance management.
* Manage repairs assets including vans, tools, PPE, and van stock.
* Monitor materials usage and order supplies to support cost‑effective repairs delivery.
* Use repairs systems and reports to track performance, productivity, and job completion.
* Act as a point of contact for residents, resolving repairs and damp & mould issues professionally and promptly.
* Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery.
* Support contract mobilisation, audits, and continuous improvement within repairs services.
* Assist with cost control, forecasting, and identifying efficiencies within repairs operations.
* Provide supervisory cover during absences or periods of peak repairs demand.
* Attend toolbox talks, repairs briefings, training, and company meetings.
* Ensure all repairs activities reflect company values and a professional service at all times.
Role Criteria
* Experience in a Supervisor role, ideally within social housing.
* Strong knowledge of Health & Safety, compliance, and quality standards within housing repairs.
* Relevant City & Guilds (or equivalent) trade qualification.
* Full UK driving licence.
* Resident‑focused communicator with a practical, solutions‑driven approach.
* Well organised, decisive, and effective in a fast‑paced repairs environment.
* Confident working with systems, subcontractors, and internal stakeholders.
Benefits
* 25 days annual leave plus bank holidays.
* Annual Mears Fun Day.
* Volunteering leave.
* Staff perks through Mears Rewards – discounts on groceries, holidays, eye tests, share‑save scheme, etc.
* Family friendly policies.
* Company van, fuel card, and uniform.
All our roles require candidates to have entitlement to work within the UK. Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have fewer than 9 points.
All roles are subject to relevant background, identity & security checks before commencement of employment.
Equal Opportunity & Diversity
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer and provide equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme.
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