An exciting opportunity has become available to work within Care4CE Community Reablement Services. The position is for a permanent Grade 6 Service Co‑ordinator, 37 hours Monday to Friday 9am – 5pm office‑based role at Macclesfield Town Hall. Starting pay £14.82 per hour (£28,598.00 per annum) with incremental increases over 5 years to £16.08 per hour (£31,022) plus an annual pay rise.
Responsibilities
* Coordinate the full referral pathway and support a positive customer journey.
* Attend discharge and PRE meetings, working closely with senior practitioners and administrative teams as part of the office duty desk.
* Manage all incoming referrals, collaborating with the Prevent, Reduce, Enable Team and hospital discharge teams for timely triage and allocation.
* Handle referrals and allocate staff for the Take a Break service providing respite to carers.
* Load and maintain customer data, allocate and schedule visits, and complete the weekly rostering for all Reablement Workers.
* Liaise daily with PRE colleagues, hospital teams, Community Social Work/NHS services, and Brokerage to coordinate support when ongoing needs are identified.
* Keep various data spreadsheets updated with all customer information.
Qualifications
* Effective teamwork and excellent communication skills.
* An enthusiastic, flexible, and reliable approach to work.
* Competent computer skills and keen eye for detail.
* Ability to work on your own initiative and as part of a team.
* Ability to manage a busy workload and meet deadlines.
* Understanding of community work in social care preferable.
Benefits
* Enhanced annual leave – 34 days from day one, growing to 39 after five years.
* Option to purchase up to 10 extra days of annual leave each year (pro‑rata for part‑time staff).
* Flexible working pattern – 37‑hour standard full‑time week with flexi‑time and hybrid/remote options.
* Salary sacrifice green car scheme (electric or hybrid lease).
* White goods salary sacrifice scheme.
* Enhanced public pension – contributions at 1/49th of yearly pensionable pay.
* Cycle to work scheme – savings on bike and safety equipment.
* Employee assistance programme – free confidential support.
* Discounted gym membership at Everybody Leisure (gym, swim, group fitness, off‑peak racket sports, athletics, sauna/steam, spa).
We are an equal opportunities employer. We welcome applicants from all backgrounds and aim to reflect the diversity of our local communities.
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