Overview
Client Account Manager. Our client are world leaders in their industry with an excellent reputation and who offer impeccable service to their clients. This role is based on the outskirts of Eastleigh and is fully on-site. Salary is c£28,000 – £40,000 per annum, with salary during the training period at c£28,000 and a higher salary once fully trained and the client base reaches the full level.
The company offers excellent training, a friendly team environment, long-standing client relationships, and a history of being a preferred supplier in their industry. They provide free parking and a supportive management team.
Responsibilities
* Managing your own client base of between 50 – 60 clients once fully trained
* Dealing with enquiries and queries via telephone and email
* Ensuring your clients are kept up to date with information
* Management of client files
* Dealing with any issues that may arise and finding solutions
* Updating data on bespoke software
* Providing quotations
* Rectifying any issues with delayed shipments and liaising with couriers
* Arranging collections and returns when required
* General support as required
Requirements
* Excellent communication skills both verbal and written
* Previous experience in a similar role
* To be passionate about offering the best possible service to clients
* Excellent attention to detail
* High standards of presentation in your work
* The ability to multi-task
* The ability to work as part of a team
* To be hardworking and reliable
* A can-do attitude and a positive outlook
* Confident IT skills including MS Office
* A driving licence and your own transport due to the location of the office is essential
If this role sounds of interest to you and you have the necessary skills and experience, please apply. This advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, so we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, please let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and you are invited to share your preferred pronouns in your application.
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