A permanent opportunity to join this fast paced and forward-thinking business. THE ROLE: Managing Customer Service inbox and forwarding where relevant department. Answering Key Account incoming calls and redirecting where required. Managing Returns/Credits Screen, organise collections for Key Accounts Fedex - liaising with Fedex on lost/missing parcels for Key Account requests Processing service jobs for Key Accounts Manage in house system, process orders Approving / Amending/ Adjusting Credit /Returns Processing Non-Stock returns Updating/ Deleting/Amending Backorders THE CANDIDATE: Strong customer service and admin experience Accurate Great communication skills Problem solver THE COMPANY: Automotive supplies THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer...