Overview
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our students and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills and proficient in clerical duties.
Hours of work will be 12pm to 8pm Monday to Friday
Duties
* Greet students and visitors warmly, ensuring a positive first impression.
* Answer and direct phone calls with excellent phone etiquette.
* Manage bookings and take payments for student rents.
* To act as chaperone when needed on showing of student accommodation.
* Perform data entry tasks accurately and efficiently.
* Assist with administrative duties including filing, typing, and clerical work.
* To deliver student letters regarding complaints etc.
* Report incidents and health and safety issues to management for swift resolution.
* Maintain an organised reception area, ensuring it is tidy and welcoming.
* Handle incoming and outgoing correspondence as required.
* Support team members with additional administrative tasks as needed.
Requirements
* Proven experience in a receptionist or similar administrative role is essential.
* Strong clerical skills with a keen attention to detail.
* Excellent organisational skills with the ability to manage multiple tasks simultaneously.
* Strong written and verbal communication skills.
* Demonstrated ability to maintain professionalism in all interactions.
* Competency in data entry and basic computerised office systems.
* A proactive attitude towards problem-solving and teamwork.
If you are passionate about providing outstanding service and possess the necessary skills to thrive in this role, we encourage you to apply.
Job Type: Full-time
Pay: £12.21 per hour
Benefits
* Company pension
* Free parking
* On-site parking
Education
* GCSE or equivalent (preferred)
Experience
* Customer service: 2 years (preferred)
* Administrative: 1 year (preferred)
Language
* English (preferred)
Licence/Certification
* Driving Licence (preferred)
Work Location
In person
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