We’re the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and over 300 stores across the UK.
By living our values — playing to win, being customer obsessed, and fostering a sense of unity — we deliver That New Look Feeling to our customers and team members alike.
About the role:
As a Supervisor at New Look, you will collaborate with your Store Manager to create the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return. You will motivate your team to help customers look good and express themselves with the latest fashion, anytime and anywhere. This involves setting high standards and leading your team to achieve excellent results.
About you:
Every individual contributes to making New Look an incredible place, and together we’re unstoppable. You are someone who expresses your style confidently and inspires your team to do the same. You will have an eye for the latest trends and encourage our customers to showcase their unique styles.
You are passionate about service and creating a relaxed, friendly, customer-focused environment. You seek personal development and look for innovative ways to enhance your performance, supported by tailored development plans from our Online Academy and your Store Manager.
Previous retail management experience in a fast-paced environment with a proven track record of delivering results through a team is essential.
Just one more thing:
We understand your unique work history might not meet all our requirements, but if you believe you’re a great fit, we encourage you to apply — we’d love to hear from you!
Why New Look?
We care about you and the planet, and believe fashion can be a force for positive change. We celebrate inclusion and diversity and are proud of our inclusive culture and talented team members who embody our shared purpose, behaviors, and values.
We prioritize your development, offering training to support your growth so you can reach your goals.
As a flexible employer, we accommodate various work patterns. If you have a specific pattern in mind, we’re happy to discuss it to meet the role’s needs.
Please ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process.
* Job Family: Retail
* Job Function: Retail Sales Team Leader - 9
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