Debt Collection Agent – Immediate Start
£24,784.50| Uncapped Earnings, realistic first-year OTE £35,000 | Monday–Friday | No Weekends
We’re recruiting three Collections Executives to join a growing and supportive business immediately. Created due to a new contract, this is a role that offers clear progression, excellent benefits, and realistic earning potential that you are in control of. So, if you’re confident on the phone, customer-focused, and looking for a stable role where your performance is recognised and rewarded, this could be the perfect step!
The Debt Collection Agent role:
* Making outbound calls to customers regarding outstanding balances
* Agreeing on payment plans that work for both the customer and the business
* Handling inbound calls and resolving account queries
* Taking secure card payments over the phone
* Updating customer records accurately using internal systems
Essential skills & experience for the Debt Collection Agent:
* Experience in an outbound phone-based customer service or collections position
* Strong communication and rapport-building skills
* Confidence speaking with customers over the phone
* Comfortable using Microsoft Office and CRM systems
* A professional, empathetic, and solutions-focused approach
What You’ll Get
Salary & hours:
* £24,784.50
* Realistic first year OTE of £35,000
* Uncapped commission
* Monday to Friday, 9:00am – 5:30pm
Holiday & benefits:
* 20 days annual leave
* Christmas to New Year shutdown
* Your birthday off
* Option to buy additional holiday
* BHSF benefits
* Private medical appointments
* Mental health support
* Death in service insurance
Career & culture:
* Apprenticeships and online training
* Clear progression opportunities
* Casual dress days
* Team socials and long-service recognition
* Free on-site parking
* Discounted travel options
Click Apply today and take the next step in your career