We are seeking a highly experienced Service Advisor to join our client’s prestigious main dealership located in Ashford. This is an excellent Service Advisor opportunity for a skilled professional looking to further their career within a reputable and customer‑focused automotive business. Our client values its staff greatly and is committed to providing a supportive working environment and ongoing manufacturer training to enhance your skillset.
Benefits
* Competitive basic salary of up to £31,000, with the opportunity to earn bonuses
* Generous holiday allowance
* In‑depth manufacturer training programmes
* Opportunities for career development within a successful dealership group
* Supportive management team dedicated to staff progression
Duties of the Service Advisor
* Book customer vehicles into the workshop for services and MOTs, ensuring a smooth workflow
* Upsell additional products such as service plans, warranties, and various add‑ons
* Maintain excellent customer relations throughout the service process as a Service Advisor
* Provide accurate and detailed quotations for repairs and services
* Liaise effectively between the customer and workshop team, ensuring customer satisfaction
* Keep detailed records of customer interactions and booked work
Requirements
* Previous experience working as a Service Advisor within a main dealer environment
* Full UK driving licence
* Exceptional customer service and communication skills
* Ability to upsell and promote additional services effectively
* Commercial experience in the automotive sector is preferred
* Strong organisational skills and attention to detail
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