Job Title:
Training Administration Apprentice
Location: Milton Keynes
Closing Date: 10th October 2025
Salary: £16,000 per annum with an increase to £18,765 in your second year
Contract: 2-year Fixed Term Contract (FTC)
Hybrid working:
We want you get the best out of your apprenticeship, so we operate a hybrid policy where apprentices work in the office 3 days per week. There may be times where you will need to be in more frequently depending on the needs of the business.
We're looking for and motivated and curious individual to join our dynamic Customer Operations Training team as a
Training Administration
A
pprentice
. You'll have the chance to contribute to a fast-paced environment and develop invaluable skills in learning and development and across the full training lifecycle. From designing and delivering impactful learning interventions to evaluating their success—all while working towards a nationally recognised Apprenticeship Standard.
If you're eager to kick-start your career, make a real difference, and have a genuine passion for helping others grow, we want to hear from you
What will you be doing?
* You will complete a Level 3 apprenticeship in either Business Administration or Learning & Development, details will be provided at a later date.
* Support the full training lifecycle, including updating materials, assisting with training delivery, and gathering feedback to measure success
* Assist team members in designing training using recognised models and approaches
* Contribute to planning and delivering training projects, including scoping, stakeholder engagement, and evaluation
* Participate in coaching and facilitation activities to support learner development
* Co-ordinate induction plans, timetables, and dashboards, and communicate these to relevant stakeholders
* Create reports and assist with data collection and maintaining accurate training records
* Develop and maintain a role-specific guide to support future Training Apprentices
* Keep a reflective journal and CPD log as part of your apprenticeship portfolio
What are we looking for?
* Maths and English GCSE - grade C or Level 4 and above
* A strong desire to learn and develop
* A can-do attitude
* Strong written and verbal communication skills.
* Self -motivated, with excellent organisational skills and ability to use own initiative
* Intermediate PowerPoint skills, with a passion to develop this in role
* Intermediate Excel skills, with the ability to analyse data and present appropriately
* Ability to work both independently and within a team
,
Why join VWFS UK?
Here at VWFS you'll be able to kick start your professional experience in the workplace whilst gaining a valuable qualification with support from our training providers and your manager.
You'll Also Benefit From
* A focus on personal development with access to LinkedIn Learning via our 'Degreed' platform and a bespoke development programme throughout your apprenticeship delivering personal management, technical and soft skills including building successful relationships, presentation skills, IT skills and data literacy.
* A supportive environment and network of colleagues including other apprentices
* The opportunity to work on real life business projects and deliver impact
* Subsidised onsite canteen and coffee shop
* Subsidised onsite restaurant with a range of hot and cold breakfast and lunches.
* Employee Resource Groups supporting an inclusive workplace
* Social gatherings and team events & volunteering opportunities.
* Physical and mental health support with our Onsite Wellbeing Centre
Discretionary Benefits Include
Bonus:
Discretionary bonus based on both personal and Group company performance (pro-rated)
Car schemes*:
The opportunity to join our popular car scheme in the second year.
Pension:
Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. From day 1 we provide income protection, life assurance (4x salary), will writing, retail discount vouchers, access to Care Concierge (a service to support carers of adults). Private medical insurance is available following successful completion of probation.
What Our Recruitment Process Looks Like
* Apply and upload your CV, covering letter and answer a few application questions.
* You'll be invited to complete a Situational Judgement Test. This is a short multiple-choice question set to help us understand how you may approach situations.
* If you pass this stage, you will be invited to complete an online video interview where you will have the opportunity to tell us more about yourself.
* If successful, your last step in the journey is to attend an in-person Assessment Centre at our Milton Keynes office. You'll also meet some of our managers and to find out more about an apprenticeship with us.
Please note:
Our apprenticeship roles do not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.
* More information about car schemes
Our current car schemes are under review following changes in legislation from HMRC and so whilst we don't have full details of our car scheme to share with you now, we will let you know what this looks like as soon as we are able.