Tenancy Services Coordinator – Nottinghamshire
£17.39 ph Umbrella (approx. £27,200.00 per annum)
Minimum 6 month contract with view for extension
Duties and responsibilties
Undertake specialist activities in accordance with pre-determined procedures, instructions and standards to support the effective provision of housing management.
Maintain an effective appointment system for Officers in response to complaints, enquiries and requests for service and plan/co-ordinate a programme of housing surgeries, estate inspections, new tenant visits and introductory tenancy reviews.
To administer and receive requests for mutual exchanges, successions, assignment of tenancies and permissions to enable Housing Officers to determine approval/refusal.
To initiate outgoing calls and enquiry responses and encourage customer feedback in order to improve customer services.
As required, undertake reception duties, deal with telephone and personal enquiries and provide housing advice to ensure effective delivery of the tenancy/estate management service.
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency