Job Purpose
Key Responsibilities and Accountabilities
Principle Responsibilities
* Assist the Director of Sales & Distribution in achieving strategic goals and delivering revenue targets for BBCS’ channels, streaming, and content sales businesses in the Southeast Asia region.
* Good understanding of customers, market conditions and BBC brands and content to identify and prioritize opportunities that offer the most value to BBCS and its customers.
* Negotiate and finalise deals and renewals with the support of line managers while communicating effectively with Legal and Finance colleagues to prepare and sign agreements.
* Collaborate with internal stakeholders and communicate with customers to ensure the fulfilment of contractual obligations and address any potential issues.
* Thoroughly research and analyse customers' products, services, competitors, and industry to understand and report their business objectives and needs.
* Conduct regular meetings with customers to understand and analyse their needs, sharing market insights and feedback to identify additional commercial and business development opportunities. A critical aspect of this role is to challenge, probe, and understand customers’ needs and communicate them as actionable insights.
* Manage the collection of outstanding payments from accounts. Coordinate with legal and finance teams to develop and implement payment and collection plans.
* Travel in the SEA region for customer-facing meetings to build rapport with key customers
Behaviours and Culture
* Actively build & sustain both internal and external key stakeholder relationships.
* Conduct in-depth research to develop a comprehensive understanding of the opportunities in the region and the competitive challenges. Studies media industry trends, remaining current with developments in content solutions.
* Build trusting relationships with customers through excellent interpersonal skills.
* Approachable, outgoing, and confident in explaining creative rationale; high emotional intelligence and excellent interpersonal skills.
* Demonstrate a deep understanding of the SEA region’s business culture, protocols, market practices and nuances; harness this to aid effective communication with customers and internal stakeholders.
* Communicate clearly and effectively, both in person and in writing. Bring a clear understanding of the way to communicate efficiently between mid-management and senior-management levels with customers; tailors presentations and pitch materials to address the specific audience needs.
* Organized, calm and able to work under pressure in a fast-moving environment remaining motivated and always committed, an effective multitasker who can balance the needs of the customers with the overall business objectives of BBC Studios.
* Comfortable working autonomously and as part of a team.
* Skilled at negotiating, closing deals and advancing solutions.
* Demonstrates and lives BBC Values.
Knowledge, Skills, Training & Experience
Professional experience
* Five years minimum sales and account management experience working with creating and offering complex solutions to senior levels in organisations
* Previous experience of working within a global media organisation essential
* Fluency in English is mandatory
* Strong sense of ownership and urgency in a fast paced environment.
* Having marketing and research analysis experience will be an advantage.
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