Overview
We currently have a fantastic opportunity for an experienced Parts Advisor to join our team based at our Bellshill Workshop. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships, whilst maximising stock availability through efficient parts stock management. This is a great opportunity to bring your existing skills and experience to a highly innovative global brand in the world of commercial vehicles, Renault Trucks.
Pay & Hours
* £13.50 per hour (dependent on experience)
* 42-hour working week
Shift Pattern
* Rotating shifts, Monday to Friday
* Early shift: 06:30 – 15:00
* Late shift: 12:30 – 21:00 (includes £60/week shift allowance)
* 1 in every 2 Saturdays: 08:00 – 12:00
Responsibilities
* Promote Renault Trucks parts and service
* Competently answer telephone enquiries and take customer orders accurately
* Ensure invoices and credits are accurately raised for goods supplied or returned
* Front counter sales including managing the customer order number process
* Produce parts quotations for customers
* Accurately compile parts from job cards for repairs being carried out in the workshop
* Proactive customer sales and feedback competitor information to Parts Supervisor
* Facilitate developing local promotional offers
* Pick up and deliver parts when occasionally needed
* Ensuring product knowledge and skills are maintained to company requirements
* Opportunity to attend training courses to support ongoing development
Key Skills / Experience
* Excellent customer service skills, both over the telephone and face to face
* Good attention to detail as you will be working with parts numbers when ordering parts for customers
* Good level of English, both written and spoken
* Strong IT skills and the ability to quickly pick up new systems
* Good team player with ability to work on own initiative
* Well organised and able to work under pressure and meet deadlines
* First class problem-solving skills
* Valid UK driving licence
* Experience of working with vehicle parts or sales experience would be advantageous
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Motor Vehicle Manufacturing
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