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Business administrator / business admin bootcamp

Total Training Provision
Business administrator
Posted: 9 August
Offer description

Business Administrator / Business Admin Bootcamp

Join to apply for the Business Administrator / Business Admin Bootcamp role at Total Training Provision


Business Administrator / Business Admin Bootcamp

3 days ago Be among the first 25 applicants

Join to apply for the Business Administrator / Business Admin Bootcamp role at Total Training Provision

* Total Training Provision are working in partnership with clients who are looking to attract Business Admin Staff for their sites in the Rotherham region.
* This role is attached to one of our outstanding employability Bootcamps.
* On our course, you will be undertaken the Business Administration Level 3 giving you the skills you need to be successful.
* As part of the course, we will also work with you to upskill your CV, to showcase all of your transferable skills, and ensure you are job-ready.

Position Overview

* Total Training Provision are working in partnership with clients who are looking to attract Business Admin Staff for their sites in the Rotherham region.
* This role is attached to one of our outstanding employability Bootcamps.
* On our course, you will be undertaken the Business Administration Level 3 giving you the skills you need to be successful.
* As part of the course, we will also work with you to upskill your CV, to showcase all of your transferable skills, and ensure you are job-ready.

For us to be able to provide you with a role in Administration, you need to ensure you can attend our Administration course between the 19nd August - 11th of September (Weekdays only) in Rotherham. You are required to go in 2.5 days per week from 19th of August until the end of the course.

Eligibility

* Unemployed.
* Must be available to undertake the training between the dates 19th August - 11th of September (Monday - Friday 10.00am - 4.30 pm).
* Must live within the South Yorkshire region.
* Must have lived in the UK / EU for the last 3 year.
* Must NOT be on any other funded program.
* Must have the right to work in the UK.

Job Role Proceeding

* Pro-actively learn and understand In-tends range of goods and services and participate in continual training.
* Contact customer and prospective customers for account management and sales purposes; to include calls to current and potential customers; following up on advertising enquiries; following up seminar delegates offering additional products or services, and following up on event enquiries to aid with revenue generation for the relevant department/company.
* Identify enquiries which may lead to further training or product or services sales, and pass to the relevant department for follow up to ticket resolution.
* Provide appropriate and timely telephone and/or e-mail assistance/responses to inbound correspondence - to include internal and external customers/clients and supplied.
* Use their own CRM database, In-manage up to date electronically, complying with GDPR legislation in respect of data.
* Liaise with other departments for optimal resolution of customer queries.
* Manage expectations of customers and/or provide difficult messages.
* Share knowledge and work as part of a team to achieve any monthly performance indicators and sales targets as advised to you.
* Ensure all communications with customers are carried out in line with the written standards and procedures defined by the Company and in a professional business manner.
* Attend training to develop relevant knowledge, techniques and skills.
* Any other duties and responsibilities as required as the role develops or requested by the Senior Manage-ment Team.

Knowledge, Skills And Experience

* Have customer service experience.
* Project management skills.
* Confidence to speak with customers over the telephone in a professional business manner.
* An excellent written and spoken command of English.
* Ability to draft and prepare written responses to customer queries.
* Ability to update and maintain records electronically.
* Be customer focussed and be able to work under pressure, re-prioritising work as required.
* Ability to work independently and as part of a team.

Hours: 08:30am - 5.00pm Monday to Friday.


Seniority level

* Seniority level

Internship


Employment type

* Employment type

Full-time


Job function

* Job function

Administrative
* Industries

Education Management

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