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Systems thinking specialist

Milton Keynes
Network Rail
Posted: 6 September
Offer description

Join to apply for the Systems Thinking Specialist role at Network Rail.

Location: Milton Keynes, GB. Department: HR Systems Thinking Ops (348220) G5. 9-month secondment/fixed-term contract with potential to extend or go permanent. Secondments subject to line manager approval.


Overview

Join Network Rail — where people and connections matter. We’re dedicated to keeping passengers and freight moving safely and efficiently across the country. You’ll be part of a team that contributes to building a better, more connected railway by applying systems thinking to diagnose improvements and rapidly co-design, test, and deploy solutions.


Vacancy Details

* Duration: 9-month Secondment/Fixed Term Contract with potential to extend or go permanent.
* Location: Nationwide locations available, with frequent travel and overnight stays. Full-time; flexible working patterns considered. For The Quadrant: MK, you must live within 90 minutes of the office or be willing to self-relocate.
* Band & Salary: (Band 3C) £55,596 - £63,797 (salary offered will be within the advertised range and dependent on experience).


What you’ll do

You’ll work as part of a team on diagnosing areas for improvement within a given system of work, followed by rapidly co-designing, testing, and deploying solutions. This includes areas such as stations, operations control, train performance management, timetable planning, and more. You’ll lead cross-functional teams, dive into data to uncover insights, assess performance, and identify opportunities for change. You’ll empower teams to adopt systems thinking and build capability to lead future improvements, while engaging and influencing leaders to secure buy-in and sustain momentum. You’ll manage change activities and deliver hands-on project work with high standards and lasting impact.


Essential Criteria

* Passion for Change: Successful experience and qualifications in business improvement approaches and business change (or willingness to gain them).
* Analytical Prowess: Proven ability to analyse and evaluate data to drive decision making.
* Influencing Skills: Proven ability to positively influence stakeholders at all levels to achieve desired outcomes.
* Collaborative Spirit: Advanced influencing, negotiation, and relationship-building skills.
* Team Leadership: Experience in managing cross-functional teams in a customer-focused environment.
* Systems Thinking: Demonstrable commitment to learning systems thinking to transform business operating models.
* Experience and understanding of rail operations would be an advantage.


How to Apply (External) & Additional Information

Contact: RecruitmentSupport@networkrail.co.uk for questions or reasonable adjustments. Have the IREC number (IRC2322452) ready as you will be asked for it.

Closing date: 15 September 2025. We may close the advert early based on application volumes; late applications may not be accepted.

Next steps: Interviews will be held in the week commencing 29 September, depending on business requirements. Safe behaviour is a requirement of working for Network Rail; applicants should be able to demonstrate awareness of our Safety Vision.


Benefits

* Flexible/hybrid working arrangements considered.
* Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
* Discounts at stations with Network Rail pass.
* Defined benefit pension scheme.
* 75% subsidy on train tickets.
* Interest-free travel loan for train and car park season tickets.
* Volunteer leave to make a positive impact.
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