Vintage.com is looking for an EU Cx Manager to shape our European operation. You will lead the team at the Arcavindi CX site, ensuring top-notch customer service and operational excellence.
Responsibilities include owning site performance, leading Team Leaders, and fostering a supportive environment for agents. A minimum of 5 years' experience in managing customer service operations is required, alongside strong people management instincts and the ability to work independently in an evolving landscape.
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