Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow the team further by hiring a Sales Specialist who will contribute to the growth of our Managed Services portfolio. What will you be doing? Support the sales team as the main point of contact for Managed Services enquiries and opportunities. Support the delivery of product awareness and enablement training for the wider sales team. Build your understanding of our Managed Services portfolio to confidently assist in customer conversations. Help prepare and update sales proposals, quotes, and presentations. Track and manage opportunities through the CRM system, ensuring all information is accurate and up to date. Work with Service Delivery and Technical teams to gather details needed for proposals and client discussions. Provide sales reports, follow up on quotes, and chase updates to help maximise results. Support the ongoing improvement of Managed Services collateral, documentation, and internal knowledge. Why you should apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. What are we looking for? The right person for this role will be someone with some sales experience who has a very strong interest in IT and Technology, even if you are experienced in selling something non-IT related. If you have experience in IT/Technology sales then that is even better! Key Skills & Experience: Strong interest in technology and enthusiasm for learning about IT Managed Services, even without prior experience. Basic technical knowledge to understand and explain Phoenix’s services and solutions. Awareness of Microsoft technologies and how they support modern IT environments. Clear and confident communication skills, both written and verbal. Ability to present information effectively in person and over Teams. Strong organisational skills with the ability to prioritise and manage multiple tasks. High attention to detail and accuracy in documentation and communication. Competent in using Microsoft Office applications and CRM systems. Willingness to learn new technologies, processes, and services. Self-motivated, proactive, and able to manage your own workload. Professional, positive, and collaborative approach with strong relationship-building skills. Resilient, persistent, and committed to seeing tasks through to completion. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) with 2-3 days per week in the office expected. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here *Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.