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Job Description
If you are a solution-oriented individual capable of delivering and communicating solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment, then this role is for you! The Trading Services Analyst position involves investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and gaining a fundamental understanding of our trading platforms and systems.
As a Trading Services Analyst in the Trade Support team, you'll be a crucial resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your responsibilities will encompass investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and understanding our trading platforms and systems.
Job Responsibilities
* Provide end-to-end trade flow support across all product channels globally
* Monitor ongoing support needs to address changes and gaps
* Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
* Ensure the accurate and timely escalation and resolution of all inquiries
* Address ad hoc queries from operations, technology, and the front office
* Facilitate training for new application users
* Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
Required Qualifications, Capabilities And Skills
* Some financial industry experience
* In-depth knowledge of Excel, PowerPoint, and Internet technologies
* Highly disciplined, a self-starter, and the ability to execute on assignments independently
* A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
* Attention to detail with superior written, verbal, and problem-solving skills
* Excellent organizational and time management skills
* Ability to communicate with all levels within the Line of Business
* Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We value diversity and inclusion, and are an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or physical disabilities. For more information, visit our FAQs about requesting accommodations.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in over 100 countries with strategic advice, capital raising, risk management, and liquidity extension.
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