Account Manager
Location: Bristol or Cardiff
Salary: £32,500 + OTE (£10,000-£15,000)
Responsibilities:
* Track and develop business opportunities with existing customers and generate new business leads for the Field Sales Executive (New Business).
* Build relationships based on regular contact with key decision makers within your high value client’s business.
* Ensuring regular customer site visits and deliver a high level of customer service.
* Manage and Resolve Escalations: Take full ownership of all customer escalations, ensuring timely, effective, and professional resolution.
* Regular team working to ensure the business exceeds client’s expectations.
* Provide accurate sales forecasting of anticipated sales and regular activity reporting.
* Manage and develop an account base of existing clients.
* Report to the management team on any improvements, change requirements and innovation you believe will improve quality management system.
Skills Required:
* Highly driven and motivated individual with a passion for hitting achievable targets and earning uncapped commission.
* Skilled negotiator
* Highly organised with an eye for detail
* Ability to operate in a fast-paced environment
* Ability, experience, an interest in technology to allow for meaningful discussion with customers
* Good understanding of social media to positively promote the business
* Confident on the telephone and in online meetings via Teams/Zoom
Benefits:
* 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
* Birthday Day Off
* Buy Holiday Scheme
* Employee Assistance Programme
* Enhanced company sick pay
* Discounted Retail Vouchers
* Reduced Gym Membership
* Annual Salary Review
* SCG Mobile Benefit
* Employee Referral Bonus
* Pension Scheme
* Free On-Site Parking
* Charity Events
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