Smart10 Recruitment are currently recruiting for a Hire Desk Manager for our client based in Rushden.
Are you an experienced and organised professional with a passion for customer service and equipment hire? We’re looking for a Hire Desk Manager to lead a busy and dynamic team based in Northamptonshire.
Job Title: Hire Desk Manager
Salary: £30,000 - £36,000 (room to negotiate regarding salary)
Location: Rushden (Northamptonshire)
Permanent Position
Working over a 7 day week operations, some weekends may be included.
Key Responsibilities:
Manage and coordinate the day-to-day operations of the hire desk
Lead, mentor and support the hire desk team to deliver outstanding customer service
Liaise with clients and internal departments to ensure timely and accurate hire bookings
Monitor and optimise the utilisation of equipment and vehicles
Maintain accurate records of hire contracts, delivery schedules, and customer communications
Ensure compliance with company policies and health & safety regulations
About You:
Previous experience in a Hire Desk or related managerial role (plant hire, tool hire, or logistics sector preferred)
Strong leadership and communication skills
Excellent organisational abilities and attention to detail
Confident in using hire management software and Microsoft Office applications
Customer-focused mindset with a proactive approach to problem-so...