Senior Visual Merchandising & Store Design Manager - UK
Department: Channel Marketing
Employment Type: Permanent - Full Time
Location: Head Office, London
Reporting To: Lauren Grimmer
Description
Contract Type: Permanent
Weekly Hours: 37.5
Working collaboratively with the Global SDVM Director & UK Marketing team the Senior Visual Merchandising & Store Design Manager will carry out local (UK) VM campaign briefs across the UK retail estate, working closely with Channel Marketing and Commercial teams to ensure best-in-class execution of brand campaigns, local eventing ( both inside and outside of our retail partners) alongside providing support for detailed planogram updates.
Key Responsibilities
* Excellent creative ability to work with commercial & creative teams to issue clear planogram with zoning (skincare bar, backwall, open-sell, cash wrap-gifting areas…) to create a harmonious and consistent VM guideline across the UK estate, this includes Spa & Salons, Retail Partners and Travel Retail.
* Work closely with Global SDVM Director to ensure global guidelines/ toolkits are reflected in UK market.
* Ensure “always on” VM updates for evergreen & campaign assets, liaising with both internal and external stakeholders to ensure timely delivery and execution
* Review relevant planogram updates for UK market as briefed by UK commercial team, reviewing shelf productivity.
* In collaboration with Marketing & Commercial teams, lead the adaptation & production of windows, secondary sited animations
* CAPEX projects: lead local refit / new door opening from brief to execution. Pull together brief for UK flagships to Global SDVM.
* Manage the reporting of all UK VM budget trackers, alongside ensuring all relevant PO’s have been raised in a timely manner.
* As part of the VM process ensure appropriate RFP process has been followed to ensure best supplier for project has been chosen.
* Good understanding of brand ethos and be a brand guardian.
* Lead the weekly VM update meeting, providing status updates and clear CPA’s/ status updates for projects, so all stakeholders have clear visibility on project status.
* Manage UK retailer VM approval processes, keeping internal stakeholders abreast of key updates.
* Create and maintain the UK VM database Including lightbox roll out – so there is a clear overview of the space & location secured across our retail estate.
* Manage prototype development and CPA for UK team with local suppliers.
* Establish trust relationship to negotiate best cost quality with suppliers to deliver sustainable & on brand VM for our Retail partners in all permanent and temporary environments.
* Ensure site survey are carried out by supplier and maintain a site and window database for future visibility and cost monitoring.
Skills, Knowledge & Expertise
* Bachelor’s degree in a related field required: graphic design, VM, product design
* Be consumer-centric, demonstrate a good understanding of the customer journey in beauty, and have excellent attention to detail.
* Understanding of creative processes
* Understanding of approval processes within brand teams and third parties (retailers, brand stakeholders).
* 5+ years’ experience, preferably in luxury/premium beauty.
* Proficient in InDesign & Illustrator
* Intermediate in ‘Photoshop’ to quickly translate visual ideas into mock-ups.
* Nice to have ‘SketchUp’ wireframe 3D skills.
* Able to use Mac Keynote (presentation) & basic knowledge of Microsoft package.
* Awareness of competition/trends to maintain relevancy in our VM deliverables.
* Strong organization and communication skills.
* Must be a team player as all work will be team-based, across multiple functions.
* Positive, collaborative attitude, this plays a key role in engaging with multiple stakeholders across the business
* Keen eye for detail, this candidate will be key in ensuring our brand equity is adhered to across all key retail partners.
What we offer you!*
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more
* Generous Holiday Allowance, increasing with the length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Private Medical Insurance
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
*Some benefit eligibility is based on length of service or contract type
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