Field Application Engineer (FAE)
Annual salary: £40,000 to £60,000, depending on experience.
Work location: Adastal Park, Ipswich
The Role
Our client is a global provider of broadband and wireless communication solutions. They are looking for a Field Application Engineer to support their UK customers and ensure the successful deployment of their networking devices. In this role, you will work closely with international R&D teams and Telecom Operators, providing technical expertise throughout the product lifecycle.
They are seeking a motivated Field Application Engineer to support customers across the UK, working with cutting-edge networking and broadband solutions developed by their global engineering teams.
You will:
* Provide technical support and on-site assistance to customers and channel partners.
* Act as the key technical liaison between customers, sales teams and R&D.
* Deliver product demos, training and troubleshooting.
* Support both pre-sales and post-sales activities, ensuring smooth deployment and high customer satisfaction.
About You
You are a customer-focused Engineer with strong technical capability and clear, confident communication skills. You enjoy solving complex issues, working independently, and supporting customers both remotely and on-site.
You Ideally Have:
1. A degree in ...