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Administration coordinator

Bromsgrove
Permanent
Stafforce Recruitment
Administration coordinator
Posted: 14 June
Offer description

We're on the lookout for an Administration Coordinator to join our client based in Bromsgrove on a full time, permanent basis. Salary: £26-£28,000 PA (depending on experience). Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch) Job Type: Full-time, Permanent Location: Bromsgrove The Role: As an Administration Coordinator, you will be the primary point of contact for our clients' global customers. You will be responsible for managing the customer journey efficiently, from initial inquiry to order fulfilment. Key Responsibilities: · Support international trips with the Sales Team. · Management/planning/ booking of international trips. · Appointment booking, planning logistics and customer management · Handle customer enquiries, orders, and requests from international clients · Liaise with customers regarding shipments, product specifications, and order processing. · Coordinate with the logistics teams to track orders and provide updates to customers. · Ensure accurate documentation and adherence to export compliance regulations. · Support customers with returns, exchanges, and troubleshooting. Essential Requirements: · Previous experience in customer service. · Export administration experience, managing international orders, logistics, and documentation · Handling complex queries and ensuring seam...

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