About the Role
The Stock Manager supports the growth of our online business and ensures customers get the best online experience and customer service. You will support and encourage your team to meet performance targets, ensuring returned items are refunded quickly and stock is packaged and ready to fulfil existing online orders.
Responsibilities
* Support the Store management team across the back of house areas and communicate effectively with the Store Manager.
* Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met.
* Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core.
* Demonstrate a hands‑on approach for all commercial and operational activities by adapting to change and working alongside the team.
* Ensure communication is up‑to‑date and accurate at all times to meet business needs.
Qualifications
* Passionate about customers, people and products, with an energetic approach to inspire and motivate others.
* Excellent communicator, friendly, calm and efficient; able to work with people at all levels and stay approachable under pressure.
* Strong team‑player able to work at a result‑driven, fast and challenging environment, adapting quickly and bringing the team onboard new objectives.
* Problem‑solving skills with the ability to make sound business decisions, challenge processes and generate innovative ideas to move the business forward.
* Effective multi‑tasker who can plan, organise and prioritise workload.
Benefits
* Fantastic rewards for achieving results.
* 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products.
* 10% off most partner brands & up to 15% off Branded Beauty.
* Sharesave Scheme.
* 60% off a generous (optional) working wardrobe allowance (minimum 6‑week contract).
* Early VIP access to sale stock.
* Access to 3,500+ retailers via online benefits platform.
* Discounts at Staff Shops.
* Digital GP and other free health and wellbeing services.
* Life assurance.
* Discounted health plan for you and family.
* Financial wellbeing tools.
* Apprenticeship programme (England stores only).
* Direct‑to‑Work discount & free collection.
* Support Networks and Wellhub discounts.
Work Hours & Location
You will work 24 hours per week during the following shifts: Sun 08:00‑15:00; Mon 12:30‑20:00; Tue 16:00‑20:00; Wed 09:00‑12:00; Fri 12:30‑16:00. Location: Stock Manager (North Shields).
Right to Work & Sponsorship
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not considered for sponsorship under the Skilled Worker route; candidates are encouraged to consider their own right‑to‑work options.
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